Care Team Setup

Inviting Care Team Members

Who Should Be on Your Care Team?

  • Family members who help with your health
  • Spouse or partner
  • Adult children
  • Professional caregivers (home health aides)
  • Trusted friends

How to Send an Invitation

  1. Go to ProfileCare Team
  2. Tap Invite Care Team Member
  3. Choose invitation method: Email or QR Code
  4. Select their permission level (see below)
  5. (Optional) Toggle "Add as Emergency Contact" to receive SOS and fall alerts
  6. Tap Send Invitation

What Happens Next

  1. They receive an email with invitation link (or you share a QR code / 6-digit code)
  2. They download myCARI (free for care team members)
  3. They create an account and accept your invitation
  4. You receive a notification asking you to approve their request
  5. Open ProfileCare Team and tap Approve
  6. Once approved, they can view and manage your health data based on permissions

Important: Care team members cannot access your data until you approve them. This gives you final control over who joins your care team.

Permission Levels

LevelCan ViewCan Edit
Basic ViewMedications, appointments, emergency alertsNo
Full ViewAll health data including vitals and recordsCan log data for you
ProfessionalAll data with audit loggingFull access, CMS-compliant

Accepting a Care Team Invitation

New Users

  1. Check your email for invitation from myCARI
  2. Tap the invitation link
  3. Download myCARI from the App Store
  4. Create your account (it's free for care team members!)
  5. The invitation is automatically accepted
  6. Wait for the primary user to approve your request — you'll receive a notification when approved
  7. Once approved, you'll see their profile in your Account Switcher

Existing Users

Option 1: Use the Invitation Link

Tap the invitation link in the email. The app will open and automatically accept the invitation. Wait for the primary user to approve your request.

Option 2: Enter the Code Manually

  1. Open myCARI and go to ProfileCare Team
  2. Tap the Accept Invitation button (envelope icon) in the top toolbar
  3. Enter the 6-digit invitation code
  4. Tap Accept
  5. Wait for the primary user to approve your request

Caring for Multiple People

If you care for several family members, each person invites you separately. All appear in your Account Switcher (top-right corner). Tap to switch between their data, and a blue banner shows whose data you're viewing. Your actions are logged for compliance.

Managing Permissions

Changing Someone's Permission Level

  1. Go to ProfileCare Team
  2. Find the care team member
  3. Tap their name
  4. Select new permission level
  5. Tap Save

Removing a Care Team Member

  1. Go to ProfileCare Team
  2. Find the care team member
  3. Swipe left and tap Remove, OR tap their name → Remove from Care Team
  4. Confirm removal

They will immediately lose access to your health data. If they were an emergency contact, they are automatically removed from that list as well.

Viewing & Managing Patient Data

Once you've been added to someone's care team, you can view their health data and help manage their wellness based on the permissions they've granted you.

Switching to Patient View

  1. Look for the Account Switcher icon in the top-right corner
  2. Tap it to see a list of people you care for
  3. Tap on the person's name to switch to their data
  4. A blue banner appears at the top showing whose data you're viewing
  5. To return to your own account, tap the Account Switcher and select "My Account"

What You Can See

Data TypeBasic ViewFull ViewProfessional
MedicationsView list & schedulesView + mark as takenFull access + audit
AppointmentsView upcomingView all + remindersFull access + audit
VitalsView readings & trendsFull access + audit
Medical RecordsView imported recordsFull access + audit
WellnessView + log entriesFull access + audit
Emergency AlertsReceive alertsReceive alertsFull access + audit

Logging Data for Patient

If you have Full View or Professional permission, you can log health data on behalf of the patient — including medication doses, meals, hydration, vitals, sleep, and workouts. All entries are logged with your name for compliance.

Important Notes for Care Team Members:

  • All your actions are logged for HIPAA compliance and audit purposes
  • The patient can see who logged data on their behalf
  • Medical records (from MyChart/Epic) are shared by the patient — you don't need a separate MyChart login
  • If you can't see certain data, ask the patient to update your permission level
  • To leave a care team, go to ProfileCare Team and tap Leave Care Team

Medical and Safety Disclaimer

myCARI is developed by MLPipes LLC.

myCARI is a consumer wellness application and is:

  • NOT a medical device under FDA regulations
  • NOT intended to diagnose, treat, cure, or prevent any disease
  • NOT a substitute for professional medical advice

SOS Feature: The SOS feature sends push notifications to your designated emergency contacts ONLY. Emergency contacts must be care team members with myCARI installed. It does NOT contact 911, emergency services, hospitals, or professional responders. For life-threatening emergencies, ALWAYS call 911 directly.

MLPipes LLC is a technology provider only. We do not monitor health data, respond to alerts, or employ care team members. We are not responsible for care team member conduct or response.

Always consult your healthcare provider for medical decisions.

Last updated: March 17, 2026