myCARImyCARI Help

System Requirements

Device Compatibility

Supported iPhones

myCARI requires iOS 26.1 or later and is compatible with all iPhones that support iOS 26:

  • iPhone 17 Pro Max, 17 Pro, 17 Plus, 17
  • iPhone 16 Pro Max, 16 Pro, 16 Plus, 16
  • iPhone 15 Pro Max, 15 Pro, 15 Plus, 15
  • iPhone SE (4th generation)

Recommended Minimum Specifications

  • iOS Version: 26.1 or later
  • Storage: At least 500 MB free space
  • Internet: Wi-Fi or cellular connection required for account, syncing, medical records, and AI features

iPad Support

myCARI supports iPad with iOS/iPadOS 18.0+. The interface adapts to larger screens for easier viewing and navigation.

Apple Watch Integration

myCARI includes a dedicated Apple Watch companion app that provides:

Watch App Features
  • Fall Detection - Real-time fall detection with emergency alerts
  • Safety Monitoring - Start/stop safety monitoring sessions from your wrist
  • Emergency SOS - Quick access to trigger emergency alerts
  • Fall Alert Response - Respond to fall alerts directly on your Watch

Automatic Health Data Sync: The Watch also automatically syncs health data to myCARI through Apple Health:

  • Workouts logged on Apple Watch
  • Heart rate data
  • Activity metrics (steps, active calories, stand hours)
  • Sleep data (if tracked with Apple Watch)
  • ECG readings (Apple Watch Series 4+)

Note: The myCARI Watch app installs automatically when you install myCARI on your iPhone. If not, open the Watch app on your iPhone → Available Apps → myCARI → Install.

Oura Ring Integration

Compatible Devices: Oura Ring Gen 3, Oura Ring Gen 4

The Oura Ring syncs with Apple Health, which means all of its health data flows into myCARI automatically. Oura tracks heart rate, HRV, body temperature, blood oxygen (SpO2), sleep, and activity — all of which appear in myCARI once connected.

What Oura Ring Data Appears in myCARI

  • Heart rate and resting heart rate
  • Heart rate variability (HRV)
  • Body temperature trends
  • Blood oxygen (SpO2)
  • Sleep stages and duration
  • Activity and step counts

Setup Instructions

  1. Download the Oura app from the App Store, sign in to your Oura account, and pair your ring via Bluetooth
  2. Connect Oura to Apple Health: Open the Oura app → Menu (☰) → Settings → Apple Health → Toggle ON all health categories you want to share (Heart Rate, Blood Oxygen, Body Temperature, Sleep, Workouts, etc.)
  3. Grant myCARI access: Go to iPhone Settings → Privacy & Security → Health → myCARI → Toggle ON: Heart Rate, Blood Oxygen, Body Temperature, Sleep Analysis, and any other categories
  4. Verify in myCARI: Open myCARI → Vitals to see heart rate, temperature, and SpO2 data from your Oura Ring. Sleep data will appear in Wellness → Sleep.

Tip: Both Apple Watch and Oura Ring can sync data simultaneously through Apple Health. myCARI will display data from all connected sources.

Important Warnings

Apple Health Data Source

Apple Health data syncs from YOUR iPhone only. When myCARI imports health data from Apple Health, it reads from the iPhone where the app is installed:

  • You can only sync health data from YOUR iPhone's Apple Health
  • Family members cannot sync their Apple Health data through your device
  • Each person needs myCARI installed on their own iPhone to sync their health data

Sharing with Care Team: Once your Apple Health data is synced to myCARI, you CAN share your vitals with care team members. If you've granted vitals permissions to a family member or caregiver, they will be able to view your synced health data in the app.

Cross-Device Warning: Apple Health Data Belongs to the Device Owner

If you sign into myCARI on a different device (iPhone or iPad) that belongs to someone else or uses a different Apple ID:

  • Apple Health data on that device belongs to the device owner, NOT you
  • Steps, heart rate, workouts, sleep, and other Apple Health data will be from the device owner's Apple Health
  • This data will appear in myCARI as if it were yours, which can lead to incorrect health tracking
  • Your medications, appointments, goals, and manually-entered data WILL sync correctly (stored in your myCARI account)
Best Practice:
  • Only use myCARI on devices where YOU are signed into Apple Health with YOUR Apple ID
  • If borrowing a device temporarily, do NOT enable Apple Health sync
  • For accurate health tracking, use your own iPhone with your own Apple ID
What syncs from your myCARI account (works on any device):
  • Medications and schedules
  • Appointments
  • Medical records (FHIR imports)
  • AI Health Coach goals and progress
  • Care team connections
  • Profile information
What comes from the device's Apple Health (device-specific):
  • Steps and distance
  • Heart rate
  • Workouts
  • Sleep data
  • Weight (if from smart scale)
  • Blood pressure (if from connected device)
  • Blood glucose (if from CGM)

Medical Records Re-Authentication

If you sign into myCARI on a new device, you will need to re-authenticate with Epic MyChart to access your medical records. This is a security feature — MyChart (FHIR) connections are tied to your login session and are not automatically transferred.

What to do on a new device:

  1. Sign into myCARI with your account
  2. Go to Health → Medical Records
  3. Tap Connect to MyChart (or Reconnect)
  4. Log into your hospital's MyChart portal
  5. Authorize myCARI to access your records
  6. Wait for the sync to complete

Your medical records are NOT lost — they remain stored in your myCARI account. The re-authentication simply re-establishes the secure connection to fetch updates from your healthcare provider.

Medication Reminders

  • Medication reminders work through your iPhone's notification system
  • Ensure Do Not Disturb is configured to allow myCARI notifications
  • Verify that myCARI has permission to send notifications in Settings → myCARI → Notifications

Emergency Features

  • Fall Detection requires Apple Watch with myCARI Watch app installed
  • Emergency SOS requires cellular or Wi-Fi connection to alert contacts
  • Location Sharing requires Location Services to be enabled
  • Test emergency features with your care team before relying on them

Medical and Safety Disclaimer

myCARI is developed by MLPipes LLC.

myCARI is a consumer wellness application and is:

  • NOT a medical device under FDA regulations
  • NOT intended to diagnose, treat, cure, or prevent any disease
  • NOT a substitute for professional medical advice

SOS Feature: The SOS feature sends push notifications to your designated emergency contacts ONLY. Emergency contacts must be care team members with myCARI installed. It does NOT contact 911, emergency services, hospitals, or professional responders. For life-threatening emergencies, ALWAYS call 911 directly.

MLPipes LLC is a technology provider only. We do not monitor health data, respond to alerts, or employ care team members. We are not responsible for care team member conduct or response.

Always consult your healthcare provider for medical decisions.

Last updated: March 17, 2026