Getting Started

Step 1: Download myCARI

Download myCARI from the App Store. Search for "myCARI Health".

Step 2: Choose Sign-Up Method

• Sign in with Apple - Fastest option, uses your Apple ID
• Continue with Google - Uses your Google account
• Email and Password - Create a secure password (minimum 8 characters)

Step 3: Verify Your Email

Important for HIPAA Compliance: You must verify your email address before accessing health features.

Check your inbox for an email from noreply@mg.mlpipes.ai. Can't find it? Check your Spam folder or tap "Resend Verification Email" in the app.

Step 4: Accept Legal Agreements

To use myCARI, you'll need to accept:

1. Terms of Service — Usage terms for the app
2. Privacy Policy — How we protect your data
3. HIPAA Authorization — Required for health data access
4. Care Team Agreement — If inviting or joining a care team

Step 5: Create Your Profile

Enter your basic information:

• First Name — Used for care team identification and personalization
• Date of Birth — Helps personalize health recommendations

You can add your last name and other details later in Profile settings.

Step 6: Choose Your Mode

You can change modes anytime in Settings → Appearance.

Step 7: Connect Apple Health (Optional)

Note: Throughout this guide, we refer to Apple Health — the Health app on your iPhone (the app with the heart icon). This is the central place where your iPhone stores health and fitness data.

Grant myCARI access to Apple Health to sync:

• Heart rate and blood pressure
• Weight and body measurements
• Sleep data
• Workout and activity data
• Steps and distance

You'll see two options:

• Turn On & Sync Now — Connects to Apple Health and immediately syncs your health data (last 30 days)
• Set Up Later — Skip this step and enable Apple Health later in Health → Vitals → Settings (gear icon)

This is optional. You can manually enter health data if you prefer.

Step 8: Enable Notifications (Recommended)

Allow notifications for:

• Medication reminders
• AI Health Coach daily insights
• Care team alerts
• Emergency notifications

Step 9: Finish Onboarding

You're set! Finish onboarding and you'll land directly on your Dashboard.

• Explore Premium features at your own pace
• When you're ready to subscribe, tap any Premium feature or Profile > Subscription. Apple's in-app purchase includes a 14-day free trial for new subscribers
• During Apple's 14-day intro trial, the card on file is not charged. Cancel anytime in Apple ID Subscriptions to avoid the first paid period